Citrix Offerings: Did You Know?

For more than a decade, Citrix has been expanding its product line to diverge from being the “remote desktop” guys into being an extreme, enterprise provider.  Over the past few years, that product line expansion has been extremely fast paced.  So much so, that as a consultant that specializes in Citrix offerings, it is very hard to keep up as the “Citrix expert”.

Recently, Citrix introduced XenMobile.  XenMobile is a mobile device manager (MDM) and more.  This product is different from almost any other Citrix offering and yet has an interface that is very similar to other products which helps reduce the learning curve.  I am sure many of you have heard of one or more of Citrix’s GoTo products.  To date, there are six, including: GoToAssist, GoToMeeting, GoToMyPC, GoToWebinar, GoToTraining, and GoToMeeting. Have you recently looked at all the products Citrix offers?  This is what their product catalog looks like as of December 2013:

  • AppDNA
  • ByteMobile
  • Citrix Receiver
  • CloudBridge
  • CloudPerform
  • CloudPortal Business Manager
  • CloudPortal Services Manager
  • DesktopPlayer for Mac
  • GoToAssit
  • GoToMeeting
  • GoToMyPC
  • GoToTraining
  • GoToWebinar
  • HiDef Corporate
  • NetScaler AppFirewall
  • NetScaler Application Delivery Contoller
  • NetScaler for SDN
  • NetScaler Gateway
  • Podio
  • ShareFile
  • VDI-in-a-Box
  • Worx Mobile Apps
  • XenApp
  • XenClient
  • XenDesktop
  • XenMobile
  • XenServer

A few of the products in the list could be condensed under the NetScaler header, but that would be misleading.  NetScaler is the Swiss Army Knife of the network appliance world.  Too lengthy to list here, the full catalog of Citrix NetScaler products can be found on the Citrix website. Please feel free to contact a member of our team through our contact page or live chat, if you need any help with this.

To make matters more interesting, the products in the list above can be broken out into more offerings.  For instance, GoToAssist has grown much larger than its original offering.  Originally, GoToAssist was a simple remote support offering.  Now, you can license managed services features as part of the GoToAssist line.  If you count the primary functions in GoToAssist that can be licensed individually or as a package, you could add three more products to the catalog shown above.

Back in the days of Citrix Metaframe, Citrix acquired NetScaler and then XenServer.  At the same time, it was working towards XenDesktop.  I can’t remember how many times back then I would tell people about Citrix’s other offerings and they would say; “You mean the remote application guys?”  They were always surprised to find out the Citrix was not a “one-trick-pony”.  Considering the difference in offerings from then to the diversified product catalog of today, Citrix has come a long way from the “application” or “remote desktop” guys.  It might be worthwhile for you to look at their product catalog.  You may just find a few tools that you needed and did not know were out there.  If you are already a Citrix customer, you will probably get better pricing for being an existing customer (Custom Systems can help you with that.).  If you are new to Citrix, you really need to find out how many of these products can help you (Custom Systems can help you with that too.).

Craig Kalty





Craig R. Kalty
Sr. Consulting Engineer
Custom Systems Corporation
[email protected]


Microsoft Hyper-V Migrations

We’ve recently had to migrate a few Microsoft Hyper-V Virtual Servers from one host server to another.  This is useful if you have purchased new server hardware, but want to keep your current virtual servers as they are.  Another purpose is in the event of a partial hardware failure – for example you have lost more than one hard drive.  The ability to move virtual machines (VM) from one host server to another is a built-in feature of Microsoft Hyper-V, but requires several steps.

Here are a few tips:

  1. Take a full backup of each VM before you do anything else.
  2. I use the term ‘migrate’ loosely.  What we are actually doing is exporting a VM from one host to another.  You cannot simply copy and paste virtual servers.
  3. Make sure you do not have any snapshots.  Otherwise you won’t be able to export your VMs.  I STRONGLY urge my customers not to use snapshots – but if you have them, they must be merged before a migration can begin.
  4. Your virtual network settings need to match on both your old and new host servers.
  5. We have had issues losing the Server Identification Number (SID) when moving virtual database servers.  It can be sort of hit-or-miss. This is why backups are so important.
  6. If possible, export your virtual servers from your old server directly to the new storage location.  There is no need to move them twice and by doing so, you are eliminating possible failure points.
  7. After you have imported your virtual servers onto your new hardware, test each server before deleting the old copies.  Use caution not to have both the old VMs and new VMs running at the same time.
  8. Although I suggest migrating Hyper-V 2008 servers to another 2008 server, it is possible to migrate from a Hyper-V 2008 server to a Hyper-V 2012 server.  We will cover that in another article.  (Read as: after I have a chance to try it!)

ChaseChase Reitter
Network Consultant
Custom Systems Corporation
[email protected]
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