Managed Services

We facilitate the implementation and management of all hardware and software. Through critical updates, audits, and verifications, our team ensures IT systems run at peak performance and helps meet compliance requirements set by NIST, SOC, HIPAA, FedRAMP, DFARS, and similar standards. We start with remote monitoring and Endpoint Detection & Response (EDR), then custom-build a managed services plan that includes real-time AI analysis and alerting, regular security patching, and on-site maintenance.

What Is EDR?

EDR is a security solution that continuously monitors end-user devices to detect and respond to cyber threats. It records and stores endpoint behaviors, leverages data analytics to detect suspicious behavior, blocks malicious activity, and provides advanced investigation and response capabilities.

Custom Service Plans

Custom IT Solutions is true to its name. We tailor plans to your team’s needs and assume monitoring and maintenance duties while you steer the ship. Together, we merge our respective specialties for total business-technology alignment.

  • Retainer: This is ideal for small companies with a limited IT budget, where faster response times are unnecessary and a pay-as-you-go approach is preferred. Additionally, we offer add-on services such as antivirus and antimalware protection as well as automated updates for workstations, servers, and third-party software.
  • Proactive: This plan involves the ongoing monitoring of workstations, servers, and network devices, with pricing determined by quantity. We utilize MSP software with a comprehensive dashboard view of all systems to conduct reviews and ensure systems perform optimally. This plan includes essential services such as antivirus and antimalware protection and proactive monitoring as well as automated updates for workstations, servers, and third-party software.
  • Hybrid Managed: This plan includes proactive support with monitoring and direct access to Level II support. Pricing is based on a per-server, per-month or per-user, per-month basis, with a reduced hourly project rate and additional fees only for new projects, software, and hardware installations. Additionally, dedicated monthly on-site support hours can be added to cater to specific needs.

See IT Flourish™ with Custom IT Solutions

Tell us about your goals and challenges, and we’ll ensure technology works the way you need it to.







    Learn more about our Managed Services solutions by downloading our free information sheet.